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Privacy Policy

A legal disclaimer

Last Updated 14 July 2025

1. Introduction

At Saints of Steel, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and other applicable South African privacy laws.

By using our website or services, you agree to the terms outlined below.

2. Who We Are

Saints of Steel is a private art studio based in Johannesburg, South Africa. We specialise in the design, creation, and sale of custom and limited-edition steel sculptures. This policy applies to all visitors, clients, and users of our website: www.saintsofsteel.co.za

3. What Information We Collect

We may collect the following personal information:

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  • Contact details such as your name, phone number, email address, and physical address

  • Transaction information such as billing and delivery details

  • Photographs or casting references provided for commissions (with your explicit consent)

  • Website usage data, including cookies, IP address, browser type, and analytics (non-identifiable unless combined with other data)

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We only collect data that is necessary for our legitimate business interests, client communication, and service fulfilment.

4. How We Use Your Information

Your personal information may be used to:

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  • Fulfil your order or commission

  • Respond to your enquiries or requests

  • Arrange delivery or collection of artworks

  • Customise your experience with us

  • Improve our website and marketing performance

  • Maintain records for invoicing, tax, and regulatory compliance

  • Send you updates, offers, or newsletters (if you have opted in)

5. Consent

By providing your personal information through our website, contact forms, or in person, you consent to the collection and processing of your data as described in this policy. You may withdraw your consent at any time by contacting us.

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

 

We may share your information with:

  • Trusted service providers (e.g., couriers, payment processors, or artisans)

  • Legal or regulatory authorities when required to comply with applicable law

  • Website analytics tools (e.g., Google Analytics) for usage tracking purposes

 

All third-party service providers are bound by confidentiality and data protection agreements.

7. Data Retention

We retain your information for as long as necessary to:

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  • Complete your project or order

  • Fulfil legal, accounting, or reporting obligations

  • Respond to future queries or warranty matters

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You may request deletion of your data by contacting us, except where retention is required by law.

8. Your Rights Under POPIA

Under the POPI Act, you have the right to:

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  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Object to the processing of your personal information

  • Lodge a complaint with the Information Regulator (South Africa)

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To exercise any of these rights, contact us at info@bfphoto.co.za 

9. Cookies and Tracking

Our website may use cookies to:

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  • Improve functionality and performance

  • Analyse user traffic and engagement

  • Remember your preferences

 

You may disable cookies in your browser settings, although some features of the site may not function optimally.

10. Security Measures

We take reasonable and appropriate measures to protect your data from unauthorised access, alteration, or disclosure, including:

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  • SSL encryption

  • Secure email and payment gateways

  • Password-protected systems

  • Staff confidentiality protocols

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content, policies, or practices. You are encouraged to review their privacy policies separately.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. All changes will be posted on this page with the updated revision date. We encourage you to review this page periodically.

13. Contact Us

Saints of Steel
Johannesburg, South Africa
Email: info@bfphoto.co.za
Phone: 0825705763

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